Priced per attributed panel — not per seat, not per message
Flat monthly pricing based on attributed lives under management. Your care coordinators can run as many outreach interventions as the risk queue demands — the fee doesn't change.
Annual contracts — monthly invoicing available
Pilot
$2,500
/month
Up to 5,000 attributed lives
Start with one disease cohort — validate the risk queue and outreach workflow before expanding to your full panel.
Risk scoring for 1 disease population (diabetes, CHF, COPD, or hypertension)
SMS outreach channel
Weekly risk report for care coordinators
1 EHR read integration (Epic, Cerner, or Athena)
Email support ([email protected])
Most popular
Population
$7,500
/month
Up to 25,000 attributed lives
All four chronic disease populations, all three outreach channels, and HEDIS gap closure tracking — for health systems and VBC practices managing a full attributed panel.
Risk scoring for all 4 disease populations
SMS + nurse call queue + pharmacy alert channels
Daily risk report + care coordinator dashboard
2 EHR integrations + 1 pharmacy data feed
Payer attribution file ingestion
HEDIS gap closure tracking
Dedicated onboarding (4-week implementation)
System
Custom
25,000+ attributed lives
For larger health systems managing multiple care teams or service lines across a population above 25,000 attributed lives.
Everything in Population
Custom disease population modeling
Multi-site care team management
API access for bi-directional EHR write-back
Custom payer contract integration
Quarterly outcome reporting for VBC contracts
Dedicated clinical success manager
Annual contract billed monthly. All prices in USD. Per-panel pricing scales with managed patient population.
Plan comparison
| Feature | Pilot | Population | System |
|---|---|---|---|
| Disease populations | 1 (choose one) | All 4 | All 4 + custom |
| Outreach channels | SMS only | SMS + nurse queue + pharmacy alert | All channels + custom |
| EHR integrations | 1 | 2 | Custom |
| Pharmacy data feed | — | ||
| Payer attribution ingestion | — | ||
| HEDIS gap closure tracking | — | ||
| Reporting frequency | Weekly | Daily + weekly | Daily + weekly + quarterly VBC |
| API access | — | — | |
| Clinical success manager | — | Shared | Dedicated |
| Onboarding | Email support | 4-week guided implementation | Custom scope |
Pricing FAQ
Questions about how pricing works
Attributed lives means the patients in your payer-attributed panel under your VBC contract — not your total practice patient count. Under most ACO and VBC arrangements, this is the population for which you bear quality and cost accountability. If you have 8,000 attributed lives in a MSSP arrangement, you'd be on the Pilot tier. If you have 18,000 attributed lives across multiple payer contracts, you'd be on the Population tier. We scope to your contractual accountability, not your total patient panel.
We schedule a 2-hour configuration call with your EHR/IT team. During that call, we provision the read-only API credentials for your specific EHR environment (Epic FHIR, Cerner Millennium, or Athena API). Most IT teams are familiar with this type of API access provisioning — it's the same mechanism used by patient portal apps and care management tools they've connected before. There's no middleware to install, no server configuration, and no ongoing IT maintenance required on your end.
We execute a Business Associate Agreement with every health system customer before any data connection is established — this is required and non-negotiable. We do not proceed without a signed BAA. Patientrig is built with HIPAA controls in mind throughout: AES-256 encryption at rest, TLS 1.3 in transit, role-scoped data access, and comprehensive audit logging. We do not sell or share patient data for any secondary purpose.
All tiers are annual contracts. Monthly invoicing is available for cash-flow flexibility. We don't offer month-to-month arrangements because the risk model improves with longitudinal data — a 90-day Pilot gives enough data to evaluate outcomes, but the model's accuracy continues to improve through the first annual cycle. We set pricing to be competitive enough that the annual commitment isn't a barrier to starting.
4 weeks from contract signature to live care coordinator queue. Week 1: EHR connection configured and validated. Week 2: First risk scores generated, care team orientation. Week 3: First automated outreach interventions running. Week 4: All channels live, reporting dashboard active. The timeline holds because we don't require any EHR workflow changes or staff training beyond a 90-minute orientation session with the care coordination team.